Issues Integration in the WLAN-Network

  • Issues Integration in the WLAN-Network

    Integrating the Shellys into your home Wi-Fi network can sometimes be really frustrating. Several attempts are made, reset, new attempt, reset, new attempt, .... The game seems endless.


    Often the problem sitting in front of the keyboard! ;)^^


    Here are some ways to explain why WLAN integration failed:

    • SSID incorrect -> upper and lower case note, literal error
    • Workaround Problem Special characters: Copy SSID from router -> copy & paste
    • Network key incorrect -> upper and lower case note, literal error
    • Network ID incorrect -> IP - outside the home network address range, Network mask wrong or missing
    • Gateway wrong or missing -> usual IP Router
    • IP should be outside the DHCP range
    • Radio frequency: 2.4 - 2.5 GHz -> 5.0 GHz Disable frequency in the router if necessary
    • Connect mobile device (iOS / Android) to the 2.4 GHz network






    • Router-settings:
    1. Wi-Fi security: Set to "Allow all new Wi-Fi devices"
    2. If you have a successful connection, you can reset this setting.

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