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If you need support for a purchased product, please contact your dealer. Shelly-Support.eu is a free support forum for everything related to Shelly. You cannot make any guarantee or warranty claims with us.
Direkte Supportanfragen (Reklamationen, Reparaturen, Umtausch) müssen über das Ticketsystem abgewickelt werden! Vielen Dank für das Verständnis!
Direct support requests (complaints, repairs, exchanges) must be processed via the ticket system! Thank you for understanding!
Shelly-Support.eu is the official support forum of Shelly by Allterco. The direct contact to the Shelly developer team of Allterco helps us in case of possible device or software errors to forward them in order to recognize and identify these errors quickly and to provide the best possible solutions to fix them. As a user you are invited to contribute your experience and help other users. Our effort is to ensure a well-kept communication in order to provide a strong and user-friendly community.