Beginner's tips for shelly and the forum

Lass dich durch uns Informieren
Wir Informieren dich über neuigkeiten und Angebote von Allterco.
Melde dich beim Newsletter an !
Diesen findest du rechts in der Menueleiste ganz unten.
  • Beginner's tips

    Below you will find tips on the Shelly devices and the forum.

    (These can / should facilitate the entrance into the forum and the Shelly world;))

    For sure, the list can not give an answer on all questions. It will be maintained by me / us and also tips and hints from you in other threads are gladly included.


    #1 A. Forum

    #2 B. Shelly

    #3 C. useful and helpful links

    A. Forum


    Please always ask questions in the forum area! It happens again and again that questions e.g. in the own chronicle or in the chronicle of a team member. The chronicle is not meant for that. We also refrain from inquiring by PM.


    Have a look in the lexicon section. There are sorted by Shelly types and keywords already provided many and important information and help for you.


    If you would like to subscribe to the user card, you will findinstructions here.


    Anyone who wonders why the donation button exists can find the explanation / answer here. (Sorry, currently only available in German)


    Instructions for uploading images and their inclusion in a thread can be found here.


    How can i create a new topic? Have a look here


    Unless set as a "real" link, http commands (e.g., for the actions) and code lines (scripts) should always be placed in a code tag.

    The code tag is activated with this button:


    Please avoid mixing different or similar topics in 1 thread. As a result, topics quickly become confusing.


    How do you adjust, which threads (in which languages) you see, you can read here.

  • B. Shelly


    Shelly usually works with 230V supply voltage, except for the few battery powered devices such as H & T.

    Even if it is never heard like:

    Please observe the 5 safety rules and use suitable and approved testing and measuring tools

    The 5 safety rules at a glance


    If startup problems occur, there are already some threads and lexicon entries that can help. Just have a look at the appropriate subforum or use the search.

    Router incompatible


    Anyone who uses third-party firmware, such as Tasmota wants to flash, should first make a complete startup with the original firmware and test all functions. Thus, in case of problems after flashing, a hardware problem can definitely be ruled out.

    Create a backup of the original firmware and save it before flashing on third party firmware! This facilitates the eventual return.


    If a Shelly does not work as expected after successful commissioning, the wiring should first be checked again. This includes the terminals (for example, for accidentally trapped insulation).

    Do not rely on vein colors. Please always measure and ideally also report the results later in the thread to your own problem.


    In terms of IP address, the manual assignment of a fixed IP is preferable to the reference via DHCP. A fixed IP prevents many errors / problems in the further operation.


    How to reach your Shelly in Access Point Mode (AP) is described here

    If you have problems with the Shelly Cloud APP, this lexicon entry will help.

    Are you having trouble getting your Shellys into your own network (Client-Mode (CM))? This lexicon entry could help.

    Good luck, have fun here in the forum and always working Shelly.;)