shelly 1 cant assign room

Lass dich durch uns Informieren
Wir Informieren dich über neuigkeiten und Angebote von Allterco.
Melde dich beim Newsletter an !
Diesen findest du rechts in der Menueleiste ganz unten.
  • I have installed 4 shelly 1 devices as a trial run got everything set up and so far I'm impressed however 1 device allows me to add to the app but not assign to a room.


    I can even switch on and off from the app so the shelly is working but when I try add to room I get "error could not get device info connection to device lost.


    wifi signal shouldn't be the issue as I have another shelly 1 installed in the same location.


    have made several resets but always the same issue.

  • Welcome to the forum ??

    I've never heard of such a problem.

    You could try clearing the app's cache and data, and then restart the app.

    LG Michael


    Einsteigertipps / Tips for beginners

    Meine Shellys:

    In Betrieb: 3x Shelly Dimmer, 3x Shelly 1, 2x Shelly 1PM, 2x Shelly 2.5, 1x Shelly RGBW2, 1x Shelly 4Pro, 4x Shelly H&T, 1x Shelly Sense, 10x Shelly Plug S, 2x Shelly Plug, 3x Shelly Smoke V1, 1x Shelly EM, 1x Shelly Flood, 3x Shelly Duo GU10, 2x Shelly Vintage, Shelly Duo, 1x Shelly Eye, 2x Shelly Door/Window, Shelly Button, Shelly Button 1, Shelly 3EM, Shelly Gas

    Testboard mit Shelly Dimmer, Shelly Dimmer 2, Shelly 2.5, Shelly RGBW2, Shelly 1, Shelly 1Pm, Shelly i3, Shelly 2x Temp Add-On mit DHT22 und DS18B20, Shelly H&T, Shelly Door/Window 2


    Kein übergeordnete System. Nur App und WebUI mit Cloudverbindung.:)