Hi,
I have a Shelly Plus 1 that is stuck on updating in Discovered devices in the Shelly App.
I can reach the web-ui and MQTT to change setting of the device so the device seems to work fine.
Any ideas how to get it working on the app?
Shelly Plus 1 stuck on updating in Discovered devices
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- SHELLY PLUS 1
- Mountain123
- Thread is marked as Resolved.
INFO !!!
We get over and over again by mail from the users that their devices can not log
into the cloud.
Error message: Device belongs to another user !
How to fix this message you can find under the following link:
https://www.shelly-support.eu/lexikon/index.php?entry/335-how-to-do-when-cloud-login-error-the-device-already-belongs-to-another-user-acco/
We do not answer any more inquiries by mail, because it is beyond our
capacities.
Thank you for your understanding
PS: The instructions work 100%.
Admin
(Detlef Mertsch)
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