I have a Shelly Plus 1 that is stuck on updating in Discovered devices in the Shelly App.
I can reach the web-ui and MQTT to change setting of the device so the device seems to work fine.
Any ideas how to get it working on the app?
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We get over and over again by mail from the users that their devices can not log into the cloud.
Error message: Device belongs to another user !
How to fix this message you can find under the following link:
We do not answer any more inquiries by mail, because it is beyond our
Thank you for your understanding
PS: The instructions work 100%.