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INFO !!!
We get over and over again by mail from the users that their devices can not log into the cloud.
Error message: Device belongs to another user !
How to fix this message you can find under the following link:
https://www.shelly-support.eu/lexikon/index.php?entry/335-how-to-do-when-cloud-login-error-the-device-already-belongs-to-another-user-acco/

We do not answer any more inquiries by mail, because it is beyond our capacities.
Thank you for your understanding
PS: The instructions work 100%.

Admin
(Detlef Mertsch)
 

There are 16 replies in this Thread which was already clicked 2,854 times. The last Post () by Tristan Harms.

  • hello i have a shelly plus 1pm whith firmware 20210921-202918/0.8.1-g52de872 the websites says it works whith Home Assistant bud the shelly integration does not support this firmware are there solutions for this ?

  • I have a working Home Assistant with Shellies 2.5 and 1pm. You can have it working via the shelly integration. However, I prever it via the MQTT integration, so giving up the cloud of the Shelly. Majorly because of the level of realdtime this gives compared to the cloud solution.

    Also the MQTT is available as an integration in the Home Assistant so very simple to install.

    Set on each shelly the ip address of the MQTT server and userid and password and it is finished.

  • i have my shelly,s not by cloud integrated in HA its just on ip base and that works fine

    so i dont need something extra like mot

    the shelly integration works perfect bud i think that the new devices are not supported bij ha ore shelly doesn't have the right firmware for then i guess that's why i hope i get an answer of shelly here

    i don't use the app ore something

  • Shelly Plus 1 / Plus 1PM is probably supported with the next HA release.. The neccessary code changed have been accepted and merged..

    Add Shelly Generation 2 devices (RPC based) support by thecode · Pull Request #56472 · home-assistant/core
    Proposed change Add support for Shelly Gen2 devices Shelly Gen2 devices are Web Socket RPC based, this PR add full support for these devices with same…
    github.com

    >100 Shellies, darunter so gut wie alles was der Hersteller produziert hat. ;)
    :!: ich beantworte grundsätzlich keine Fragen per persönlicher Nachricht:!:

  • Shelly Plus 1 / Plus 1PM is probably supported with the next HA release.. The neccessary code changed have been accepted and merged..

    https://github.com/home-assistant/core/pull/56472

    Yes it is implemented but when I try to imtegrate it it request username and password. But I have only password which I setted up on authentification. Same situation was with original Android App.

  • Username for Shelly Plus and Pro devices is fixed "admin", it may change in the future .. this is why developers of HA made it variable.

    >100 Shellies, darunter so gut wie alles was der Hersteller produziert hat. ;)
    :!: ich beantworte grundsätzlich keine Fragen per persönlicher Nachricht:!:

  • Username for Shelly Plus and Pro devices is fixed "admin", it may change in the future .. this is why developers of HA made it variable.

    I try it but get Unexpected Error. Only one way how to integrate it is disabling Authentification from Shelly device.


    From Log:

    Code
    aioshelly.exceptions.JSONRPCError: (401, '{"auth_type": "digest", "nonce": 1633606762, "nc": 1, "realm": "shellyplus1pm-xxxxxxxxxxxxxx", "algorithm": "SHA-256"}')

    pasted-from-clipboard.png

  • which firmware is installed on the Shelly? I'll try to reproduce and forward to the HA Shelly developers..

    >100 Shellies, darunter so gut wie alles was der Hersteller produziert hat. ;)
    :!: ich beantworte grundsätzlich keine Fragen per persönlicher Nachricht:!:

  • Don't worry, thats just a bug an will be fixed in the HA integration soon.

    >100 Shellies, darunter so gut wie alles was der Hersteller produziert hat. ;)
    :!: ich beantworte grundsätzlich keine Fragen per persönlicher Nachricht:!:

  • I am stuck right at this place. With a Shelly 1 Plus that I bought to test before I order more. Luckily only ordered one.


    To integrate the device with no authentication is a no go. Only solution I would have is to set up a second wireless network...


    Not happy

    Norbert
    Corsita Resort Koh Mak

  • I asked Shelly support and got the answer:


    Home Assistant does not support our authentication feature. If you need HA, do not use it please.


    That kills either Shelly or Home Assistant.


    Any news as of when HA will support this "feature"?


    PS: I am running core-2022.3.8

    Norbert
    Corsita Resort Koh Mak

    Edited once, last by corsita ().

  • the aioshelly library is already prepared, I believe It will be available soon ;)

    aioshelly/rpc_device.py at ed6b9a14c96c9cbf208321153142a0a89c0bb1e5 · home-assistant-libs/aioshelly
    Python library to control Shelly. Contribute to home-assistant-libs/aioshelly development by creating an account on GitHub.
    github.com

    >100 Shellies, darunter so gut wie alles was der Hersteller produziert hat. ;)
    :!: ich beantworte grundsätzlich keine Fragen per persönlicher Nachricht:!: