Frequently Asked Questions

  • FAQ Shelly

    Frequently asked Questions
    • What is the difference between Shelly1 and Shelly2

    • What is the difference between Shelly1 and Shelly1PM

    • Is there still a Shelly2? What is the difference in the Shelly2.5?

    • What is detached switch mode?

    • Can I use both the Shelly app and MQTT?

    • Shelly device is shown as offline in Cloud Application, but it is powered.

    • How to check what is the RSSI signal?

    • I am not able to include my device to my home network in the application.

    • I am not able to control Shelly device through Alexa/GoogleHome.

    • I am not able to add my device to the Cloud

    • How to edit/delete my rooms?

    • Calibration is not working

    • I am not able to login in the application with my credentials

    • How to add Scenes?

    • How can I enable the MQTT feature?

    • Where is my consumption history it is not shown in the application?

    • Is it possible to create a scene on certain channel of my device ?

    • I have forgotten my password for the application, when i click on button for password reset, i do not receive email

    • How to install BETA firmware on my device?

    • How to obtain the IP address or device ID of a Shelly device?

    • Can I use a Shelly with no neutral?

    • What is the difference between Shelly1 and Shelly2?